This is one of the YouTube bugs that’s affected to almost every android phone. Connection to server lost. Touch to retry.Well, it affected my phone two days back. And I started searching it over google and found that this was not any recent bug. It’s been for more than 3 to 4 months. Many forums came up with the fix. But, none worked for me. This problem causes only when you’re on WiFi. Some said keep touching the video screen, again and again, remove your google account and add it again, uninstall the YouTube updates and update it again and what not.
Well, on the factory version of the YouTube app videos played without any interruption.(ie. By uninstalling the updates). So, I thought of keep using the factory version. But, automatic updates always updated the app again. I got totally frustrated. And gave a last try and searched about this problem on the YouTube itself.(Of course using PC.) Thinking some intelligent humble guy would have solved it. And Thanks to God! There was a guy with the perfect solution.
The FIX: (That Worked for me)
Follow Below given Steps:
- Open the Wifi settings and long tap on the Wifi network you’re currently using.
- Select Modify Network Configuration.
- There tick the “Show advanced option”.
- Under IP settings change from DHCP to Static.
- Then scroll down to DNS1 and change the address to 188.8.131.52 and DNS2 to 184.108.40.206
- Tap Save and you’re done!
Understanding the Fix
Actually, the IP address 220.127.116.11 and 18.104.22.168 are of Google’s Public DNS. By default whenever you connect to Wifi your ISP’s selected DNS(Domain Name Systems) server is applied. Well, I’ll explain in short about DNS if the above lines bounced off your head.
Domain Name system or Domain Name server. This is a server where all the domain names are stored in the form of IP address. So, your ISP(Internet service provider) was pinging the default DNS server that “hey man I want to access youtube.com to play a video”. But, for some reason, the server was not letting your ISP access youtube.com. Or maybe Google had blocked youtube.com in that server to not let anyone access it and if someone want to access use Google DNS.
By the way, there’s another Public DNS called Open DNS. I applied their IP address and it worked ( DNS1:22.214.171.124 and DNS2: 126.96.36.199). So, I don’t think so Google DNS is only needed.
Above Fix Didn’t work? Try This One.
If the above fix didn’t work try clearing the cache and data of Youtube app and Google play services. Follow below steps:
- Disconnect from WiFi/ Mobile Data.
- Open Settings > Application Manager > YouTube.
- First tap on Force Stop, then clear data and clear cache.
- Do the same thing with Google play services. Scroll up and execute the second step again.
- After completing restart your device.
- Connect again to WiFi / Mobile data.
Fix #2: Wipe Cache Partition
If the above fix didn’t work you should probably now wipe the system cache. System cache is the temporary data that system stores for your application so that they can load faster and in an optimized way. In order to do so, you’ll have to perform wipe cache partition. The setting is available in your phone’s system recovery.
Now, each phone has different methods of getting into Recovery mode. I’ll show here only for Samsung devices. If you’ve got the different device – just Google -“How to get into recovery mode [mobile manufacturer]”.
To get into recovery mode in Samsung devices, first, switch off your phone. Now, press Volume Up + Home Button + Power Button all together and Hold it. After 2-3 seconds booting screen should come up. Now, leave the power button and keep Volume up + Home Button on hold until you get into Recovery mode. That’ll just take 2-3 seconds more.
Now, navigate down to Wipe Cache partition using volume down button. Press power button to select it. In the next screen press OK. You’ve successfully wiped cache partition. Just go back and select Reboot system.
Be sure to Checkout all our amazing How-to Guides on Youtube.
Still Didn’t Work?
Well, I think your Phone is really tough. This tweak should surely work.
As mentioned down in the comments. If you don’t care the UI and app experience.(Well, everyone does!) Just uninstall the updates of the app.
For that again get into the application manager as shown above. Select YouTube and tap on Uninstall updates. Yes, that gets you back to the stock YouTube app. With no great features. But, this is the last alternative I can show you for the Fix. And, this surely works!
Also, turn off automatic app updates. Because, after five minutes the app will try to update itself to the latest version. Yeah, this is the worst alternative. You’ll have to get back to the stock app and also turn off automatic updates.
But, again it surely fixes the error!
Also, try these Fixes
Here is some Fix that you should try out if none of the above worked. It’s definitely some WiFi related problem.
Setting WiFi Proxy Settings to Manual
- Open WiFi and Long tap on the current WiFi network that you are using.
- Choose Modify Network Config.
- Check the Advanced Options and see if the Proxy Setting are set to Manual or None.
- If it’s None changes it to Manual. That’s it.
- First off Uninstall YouTube App or Uninstall Updates as you did in the second Fix.
- Reinstall with the latest version from Play Store.
- Run the App and skip the Intro. Don’t click on Next.
- Directly click on the Ad (Ad with Yellow bar on Top). No need to play the whole Ad.
- After playing Ad go to Subscriptions and play video.
Do inform us down in the comments which fix worked for you. And also, share if some other trick that you might have applied and worked.